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Docs: first draft of share panel with support docs (#55170)
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---
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aliases:
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- /docs/grafana/latest/troubleshooting/
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- /docs/grafana/latest/troubleshooting/troubleshoot-dashboards/
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description: Guide to troubleshooting Grafana problems
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keywords:
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- grafana
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---
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aliases:
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- /docs/grafana/latest/troubleshooting/send-panel-to-grafana-support/
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description: Learn how to send a panel to Grafana Labs support for troubleshooting
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keywords:
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- grafana
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- troubleshooting
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- support
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- dashboards
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title: Send a panel to Grafana Labs support
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menutitle: Send panel to support
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weight: 100
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---
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# Send a panel to Grafana Labs support
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When you encounter problems with any of your visualizations, you can send the panel JSON model to Grafana Labs Technical Support and request help with troubleshooting your issue.
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The panel that you send includes all query response data and all visualizations settings. Upon receiving your panel, Grafana Labs Technical Support imports your data into a local version of Grafana and begins researching your problem.
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1. Open the dashboard that contains the panel you want to send to Grafana Labs.
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1. Hover your mouse cursor over the panel title and click **More > Get help**.
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Grafana opens a standalone support dashboard that contains the data you are sending to Grafana Labs Technical Support.
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If you enable iframes, the support dashboard includes the visualization that looks similar to the following image.
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![Support panel](/static/img/docs/troubleshooting/grafana-support-panel.png)
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1. To send the panel data to Grafana Labs via Github:
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a. Click **Copy for Github**.
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b. In the [Grafana/Grafana](https://github.com/grafana/grafana) repository, create an issue and paste the contents of the support dashboard.
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1. To send the panel data to Grafana Labs via a support ticket:
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a. Click **Dashboard**.
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Grafana downloads the support dashboard to a TXT file.
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b. Attach the TXT file to a support ticket that you send to Grafana Labs Technical Support.
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---
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aliases:
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- /docs/grafana/latest/troubleshooting/troubleshoot-dashboards/
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description: Guide to troubleshooting Grafana dashboards
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keywords:
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- grafana
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- troubleshooting
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- documentation
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- dashboards
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title: Troubleshoot dashboards
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weight: 100
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---
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@ -9,7 +9,7 @@ keywords:
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- guide
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- queries
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title: Troubleshoot queries
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weight: 400
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weight: 200
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---
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# Troubleshoot queries
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@ -26,7 +26,7 @@ The most common problems are related to the query and response from your data so
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like a bug or visualization issue in Grafana, it is almost always a problem with the data source query or
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the data source response. Start by inspecting your panel query and response.
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For more information, refer to [Inspect request and response data]({{< relref "../panels/query-a-data-source/inspect-request-and-response-data/" >}}).
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For more information, refer to [Inspect request and response data]({{< relref "../../panels/query-a-data-source/inspect-request-and-response-data/" >}}).
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## My query is slow
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