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Docs: update license restrictions doc (#31508)
* Docs: update license restrictions doc * wording and examples/clarification * Update docs/sources/enterprise/license-expiration.md Co-authored-by: Ursula Kallio <73951760+osg-grafana@users.noreply.github.com> * Update docs/sources/enterprise/license-restrictions.md Co-authored-by: Ursula Kallio <73951760+osg-grafana@users.noreply.github.com> * Update license-restrictions.md * Licensing doc: a user -> you * Apply suggestions from code review Co-authored-by: Ursula Kallio <73951760+osg-grafana@users.noreply.github.com> * Docs: apply PR feedback Co-authored-by: Mitch Seaman <mjseaman@users.noreply.github.com> Co-authored-by: Ursula Kallio <73951760+osg-grafana@users.noreply.github.com>
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@ -70,3 +70,9 @@ Vault integration is not affected by an expired license.
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### Auditing
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Auditing is not affected by an expired license.
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### License restrictions
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The concurrent session limit remains active for seven days after the expiration date, after which it will be turned off.
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The active users limit is turned off immediately.
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@ -11,6 +11,10 @@ Enterprise licenses are limited by the number of active users, a license expirat
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## User limits
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Users are limited by the number of active users and the number of concurrent sessions for a given account.
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### Active users limit
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Grafana licenses allow for a certain number of active users per instance. An active user is any user that has signed in to Grafana within the past 30 days.
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In the context of licensing, each user is classified as either a viewer or an editor:
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@ -23,9 +27,13 @@ In the context of licensing, each user is classified as either a viewer or an ed
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Restrictions are applied separately for viewers and editors.
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When the number of maximum active viewers or editors is reached, Grafana displays a warning banner.
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When the number of maximum active viewers or editors is reached, only they can sign in. New users or non-active users cannot sign in.
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Sometimes it is useful to log in to an account from multiple locations concurrently. With Grafana Enterprise 7.5 and up, accounts are limited to three concurrent sessions.
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### Concurrent sessions limit
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Sometimes it is useful to sign in to an account from multiple locations simultaneously. As of Grafana Enterprise 7.5+, accounts are limited to the number of concurrent sessions authorized in each license, which is typically three. A new session is created when a user signs in to Grafana from a new device, a different browser, or an incognito window. If a user signs in to Grafana from another tab or window within the same browser, then only one session is used.
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Given a limit of three sessions, the longest inactive session is signed out of when a fourth person signs in to the same account.
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## Expiration date
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