docs: email contact point (#85627)

* docs: email contact point

* applied suggestions

* admonition fix

* small typo fix

* applied suggested changes

* formatted text / applied suggestions

docs/sources/alerting/configure-notifications/manage-contact-points/integrations/configure-email.md

@@ -0,0 +1,100 @@
+---
+canonical: https://grafana.com/docs/grafana/latest/alerting/configure-notifications/manage-contact-points/integrations/configure-email/
+description: Configure email integration to send email notifications when your alerts are firing
+keywords:
+  - grafana
+  - alerting
+  - email
+  - integration
+labels:
+  products:
+    - cloud
+    - enterprise
+    - oss
+menuTitle: Email
+title: Configure email for Alerting
+weight: 300
+---
+
+## Configure email for Alerting
+
+Use the Grafana Alerting - email integration to send email notifications when your alerts are firing. An email is sent when an alert fires and when an alert gets resolved.
+
+## Before you begin
+
+{{<admonition type="note">}}
+This section is for Grafana OSS only. For Grafana Cloud, SMTP configuration is not required.
+{{</admonition>}}
+
+For Grafana OSS, you enable email notifications by first configuring [SMTP settings][smtp-settings] in the Grafana configuration settings.
+
+### SMTP configuration
+
+1. Access the configuration file.
+
+   Locate the Grafana configuration file. This file is typically named `grafana.ini` or `custom.ini` and is located in the `conf` directory within the Grafana installation directory.
+
+1. Open the configuration file:
+
+   Open the configuration file using a text editor.
+
+1. Locate SMTP settings section.
+
+   Search for the [SMTP settings section][smtp-settings] in the configuration file. It starts with `[smtp]`.
+
+1. Configure SMTP settings.
+
+   Within the `[smtp]` settings section, specify the following parameters:
+
+   - `enabled = true`: Enables SMTP.
+   - `host`: The hostname or IP address of your SMTP server, and the port number of your SMTP server (commonly 25, 465, or 587). Default is `localhost:25`.
+   - `user`: Your SMTP username (if authentication is required).
+   - `password`: Your SMTP password (if authentication is required).
+   - `from_address`: The email address from which Grafana notifications will be sent.
+   - `from_name`: The name associated with the from_address.
+   - `skip_verify = true`: Skip SSL/TLS certificate verification (useful for testing, but not recommended for production).
+
+1. Save and close the configuration file.
+
+   After configuring the SMTP settings, save the changes to the configuration file and close the text editor.
+
+1. Restart Grafana.
+
+   Restart the Grafana service to apply the changes made to the configuration file. The method for restarting Grafana depends on your operating system and how Grafana was installed (e.g., `systemctl restart grafana-server` for systems using systemd).
+
+1. Test email notifications.
+
+   After restarting Grafana, test the email notification functionality by creating an email contact point.
+
+## Procedure
+
+To set up email integration, complete the following steps.
+
+1. Navigate to **Alerts & IRM** -> **Alerting** -> **Contact points**.
+1. Click **+ Add contact point**.
+1. Enter a contact point name.
+1. From the Integration list, select **Email**.
+1. Enter the email addresses you want to send notifications to.
+1. Click **Test** to check that your integration works.
+1. Click **Save contact point**.
+
+## Next steps
+
+To add the contact point and integration you created to your default notification policy, complete the following steps.
+
+1. Navigate to **Alerts & IRM** -> **Alerting** -> **Notification policies**.
+1. In the **Default policy**, click the ellipsis icon (…) and then **Edit**.
+1. Change the default policy to the contact point you created.
+1. Click **Update default policy**.
+
+{{% admonition type="note" %}}
+If you have more than one contact point, add a new child notification policy rather than edit the default one, so you can route specific alerts to one or multiple email addresses.
+{{% /admonition %}}
+
+{{% docs/reference %}}
+
+[smtp-settings]: "/docs/grafana/ -> /docs/grafana/latest/setup-grafana/configure-grafana/#smtp"
+
+[smtp-settings]: "/docs/grafana-cloud/ -> /docs/grafana-cloud/alerting-and-irm/alerting/configure-notifications/manage-contact-points/"
+
+{{% /docs/reference %}}

docs/sources/alerting/configure-notifications/manage-contact-points/integrations/configure-telegram.md

@@ -91,5 +91,5 @@ To add the contact point and integration you created to your default notificatio
 1. Click **Update default policy**.
 
 {{<admonition type="note">}}
-If you have more than one contact point, add a new notification policy rather than edit the default one, so you can route specific alerts to Slack.
+If you have more than one contact point, add a new child notification policy rather than edit the default one, so you can route specific alerts to Telegram.
 {{</admonition>}}