From 847d2b01b6afa4d8432e2d443cab1f0dc7e50be5 Mon Sep 17 00:00:00 2001 From: brendamuir <100768211+brendamuir@users.noreply.github.com> Date: Wed, 3 Apr 2024 14:32:56 +0200 Subject: [PATCH] Alerting docs: note on images in notifications for cloud (#85529) --- .../template-notifications/images-in-notifications.md | 6 +++++- 1 file changed, 5 insertions(+), 1 deletion(-) diff --git a/docs/sources/alerting/configure-notifications/template-notifications/images-in-notifications.md b/docs/sources/alerting/configure-notifications/template-notifications/images-in-notifications.md index 6bd12602136..3f0a8d7b33b 100644 --- a/docs/sources/alerting/configure-notifications/template-notifications/images-in-notifications.md +++ b/docs/sources/alerting/configure-notifications/template-notifications/images-in-notifications.md @@ -19,10 +19,14 @@ weight: 500 # Use images in notifications +{{% admonition type="note" %}} +Grafana Cloud users can request this feature by [opening a support ticket in the Cloud Portal](/profile/org#support). +{{% /admonition %}} + Images in notifications helps recipients of alert notifications better understand why an alert has fired or resolved by including a screenshot of the panel associated with the alert. {{% admonition type="note" %}} -This feature is not supported in Mimir or Loki, or when Grafana is configured to send alerts to other Alertmanagers such as the Prometheus Alertmanager +This feature is not supported in Mimir or Loki, or when Grafana is configured to send alerts to other Alertmanagers such as the Prometheus Alertmanager. {{% /admonition %}} When an alert is fired or resolved Grafana takes a screenshot of the panel associated with the alert. This is determined via the Dashboard UID and Panel ID annotations of the rule. Grafana cannot take a screenshot for alerts that are not associated with a panel.