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docs: minor update to troubleshooting guide, closes #8242

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docs/sources/installation/troubleshooting.md
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# Troubleshooting # Troubleshooting
This page is dedicated to helping you solve any problem you have getting ## visualization & query issues
Grafana to work. Please review it before opening a new [GitHub
issue](https://github.com/grafana/grafana/issues/new) or asking a
question in the `#grafana` IRC channel on freenode.
## General connection issues The most common problems are related to the query & response from you data source. Even if it looks
like a bug or visualization issue in Grafana it is 99% of time a problem with the data source query or
the data source response.
When setting up Grafana for the first time you might experience issues So make sure to check the query sent and the raw response, learn how in this guide: [How to troubleshoot metric query issues](https://community.grafana.com/t/how-to-troubleshoot-metric-query-issues/50)
with Grafana being unable to query Graphite, OpenTSDB or InfluxDB. You
might not be able to get metric name completion or the graph might show
an error like this:
![](/img/docs/v1/graph_timestore_error.png) ## Logging
For some types of errors, the `View details` link will show you error If you encounter an error or problem it is a good idea to check the grafana server log. Usually
details. For many types of HTTP connection errors, however, there is very located at `/var/log/grafana/grafana.log` on unix systems or in `<grafana_install_dir>/data/log` on
little information. The best way to troubleshoot these issues is use other platforms & manual installs.
the [Chrome developer tools](https://developer.chrome.com/devtools/index).
By pressing `F12` you can bring up the chrome dev tools.
![](/img/docs/v1/toubleshooting_chrome_dev_tools.png) You can enable more logging by changing log level in you grafana configuration file.
There are two important tabs in the Chrome developer tools: `Network` ## FAQ
and `Console`. The `Console` tab will show you Javascript errors and
HTTP request errors. In the Network tab you will be able to identify the
request that failed and review request and response parameters. This
information will be of great help in finding the cause of the error.
If you are unable to solve the issue, even after reading the remainder Checkout the [FAQ](https://community.grafana.com/c/howto/faq) section on our community page for frequently
of this troubleshooting guide, you should open a [GitHub support asked questions.
issue](https://github.com/grafana/grafana/issues). Before you do that
please search the existing closed or open issues. Also if you need to
create a support issue, screen shots and or text information about the
chrome console error, request and response information from the
`Network` tab in Chrome developer tools are of great help.
### Inspecting Grafana metric requests
![](/img/docs/v1/toubleshooting_chrome_dev_tools_network.png)
After opening the Chrome developer tools for the first time the
`Network` tab is empty. You will need to refresh the page to get
requests to show. For some type of errors, especially CORS-related,
there might not be a response at all.