mattermost/app/diagnostics.go

// Copyright (c) 2015-present Mattermost, Inc. All Rights Reserved.
// See License.txt for license information.

package app

import (
	"encoding/json"
	"runtime"
	"sync/atomic"

	"github.com/mattermost/mattermost-server/mlog"
	"github.com/mattermost/mattermost-server/model"
	"github.com/segmentio/analytics-go"
)

const (
	SEGMENT_KEY = "fwb7VPbFeQ7SKp3wHm1RzFUuXZudqVok"

	TRACK_CONFIG_SERVICE        = "config_service"
	TRACK_CONFIG_TEAM           = "config_team"
	TRACK_CONFIG_CLIENT_REQ     = "config_client_requirements"
	TRACK_CONFIG_SQL            = "config_sql"
	TRACK_CONFIG_LOG            = "config_log"
	TRACK_CONFIG_FILE           = "config_file"
	TRACK_CONFIG_RATE           = "config_rate"
	TRACK_CONFIG_EMAIL          = "config_email"
	TRACK_CONFIG_PRIVACY        = "config_privacy"
	TRACK_CONFIG_THEME          = "config_theme"
	TRACK_CONFIG_OAUTH          = "config_oauth"
	TRACK_CONFIG_LDAP           = "config_ldap"
	TRACK_CONFIG_COMPLIANCE     = "config_compliance"
	TRACK_CONFIG_LOCALIZATION   = "config_localization"
	TRACK_CONFIG_SAML           = "config_saml"
	TRACK_CONFIG_PASSWORD       = "config_password"
	TRACK_CONFIG_CLUSTER        = "config_cluster"
	TRACK_CONFIG_METRICS        = "config_metrics"
	TRACK_CONFIG_WEBRTC         = "config_webrtc"
	TRACK_CONFIG_SUPPORT        = "config_support"
	TRACK_CONFIG_NATIVEAPP      = "config_nativeapp"
	TRACK_CONFIG_ANALYTICS      = "config_analytics"
	TRACK_CONFIG_ANNOUNCEMENT   = "config_announcement"
	TRACK_CONFIG_ELASTICSEARCH  = "config_elasticsearch"
	TRACK_CONFIG_PLUGIN         = "config_plugin"
	TRACK_CONFIG_DATA_RETENTION = "config_data_retention"
	TRACK_CONFIG_MESSAGE_EXPORT = "config_message_export"
	TRACK_CONFIG_DISPLAY        = "config_display"
	TRACK_CONFIG_TIMEZONE       = "config_timezone"

	TRACK_ACTIVITY = "activity"
	TRACK_LICENSE  = "license"
	TRACK_SERVER   = "server"
	TRACK_PLUGINS  = "plugins"
)

var client *analytics.Client

func (a *App) SendDailyDiagnostics() {
	if *a.Config().LogSettings.EnableDiagnostics && a.IsLeader() {
		a.initDiagnostics("")
		a.trackActivity()
		a.trackConfig()
		a.trackLicense()
		a.trackPlugins()
		a.trackServer()
	}
}

func (a *App) initDiagnostics(endpoint string) {
	if client == nil {
		client = analytics.New(SEGMENT_KEY)
		client.Logger = a.Log.StdLog(mlog.String("source", "segment"))
		// For testing
		if endpoint != "" {
			client.Endpoint = endpoint
			client.Verbose = true
			client.Size = 1
		}
		client.Identify(&analytics.Identify{
			UserId: a.DiagnosticId(),
		})
	}
}

func (a *App) SendDiagnostic(event string, properties map[string]interface{}) {
	client.Track(&analytics.Track{
		Event:      event,
		UserId:     a.DiagnosticId(),
		Properties: properties,
	})
}

func isDefault(setting interface{}, defaultValue interface{}) bool {
	return setting == defaultValue
}

func pluginSetting(pluginSettings *model.PluginSettings, plugin, key string, defaultValue interface{}) interface{} {
	settings, ok := pluginSettings.Plugins[plugin]
	if !ok {
		return defaultValue
	}
	var m map[string]interface{}
	if b, err := json.Marshal(settings); err != nil {
		return defaultValue
	} else {
		json.Unmarshal(b, &m)
	}
	if value, ok := m[key]; ok {
		return value
	}
	return defaultValue
}

func pluginActivated(pluginStates map[string]*model.PluginState, pluginId string) bool {
	state, ok := pluginStates[pluginId]
	if !ok {
		return false
	}
	return state.Enable
}

func (a *App) trackActivity() {
	var userCount int64
	var activeUserCount int64
	var inactiveUserCount int64
	var teamCount int64
	var publicChannelCount int64
	var privateChannelCount int64
	var directChannelCount int64
	var deletedPublicChannelCount int64
	var deletedPrivateChannelCount int64
	var postsCount int64

	if ucr := <-a.Srv.Store.User().GetTotalUsersCount(); ucr.Err == nil {
		userCount = ucr.Data.(int64)
	}

	if ucr := <-a.Srv.Store.Status().GetTotalActiveUsersCount(); ucr.Err == nil {
		activeUserCount = ucr.Data.(int64)
	}

	if iucr := <-a.Srv.Store.Status().GetTotalActiveUsersCount(); iucr.Err == nil {
		inactiveUserCount = iucr.Data.(int64)
	}

	if tcr := <-a.Srv.Store.Team().AnalyticsTeamCount(); tcr.Err == nil {
		teamCount = tcr.Data.(int64)
	}

	if ucc := <-a.Srv.Store.Channel().AnalyticsTypeCount("", "O"); ucc.Err == nil {
		publicChannelCount = ucc.Data.(int64)
	}

	if pcc := <-a.Srv.Store.Channel().AnalyticsTypeCount("", "P"); pcc.Err == nil {
		privateChannelCount = pcc.Data.(int64)
	}

	if dcc := <-a.Srv.Store.Channel().AnalyticsTypeCount("", "D"); dcc.Err == nil {
		directChannelCount = dcc.Data.(int64)
	}

	if duccr := <-a.Srv.Store.Channel().AnalyticsDeletedTypeCount("", "O"); duccr.Err == nil {
		deletedPublicChannelCount = duccr.Data.(int64)
	}

	if dpccr := <-a.Srv.Store.Channel().AnalyticsDeletedTypeCount("", "P"); dpccr.Err == nil {
		deletedPrivateChannelCount = dpccr.Data.(int64)
	}

	if pcr := <-a.Srv.Store.Post().AnalyticsPostCount("", false, false); pcr.Err == nil {
		postsCount = pcr.Data.(int64)
	}

	a.SendDiagnostic(TRACK_ACTIVITY, map[string]interface{}{
		"registered_users":          userCount,
		"active_users":              activeUserCount,
		"registered_inactive_users": inactiveUserCount,
		"teams":                     teamCount,
		"public_channels":           publicChannelCount,
		"private_channels":          privateChannelCount,
		"direct_message_channels":   directChannelCount,
		"public_channels_deleted":   deletedPublicChannelCount,
		"private_channels_deleted":  deletedPrivateChannelCount,
		"posts":                     postsCount,
		"used_apiv3":                atomic.LoadInt32(model.UsedApiV3) == 1,
	})

	atomic.StoreInt32(model.UsedApiV3, 0)
}

func (a *App) trackConfig() {
	cfg := a.Config()
	a.SendDiagnostic(TRACK_CONFIG_SERVICE, map[string]interface{}{
		"web_server_mode":                                         *cfg.ServiceSettings.WebserverMode,
		"enable_security_fix_alert":                               *cfg.ServiceSettings.EnableSecurityFixAlert,
		"enable_insecure_outgoing_connections":                    *cfg.ServiceSettings.EnableInsecureOutgoingConnections,
		"enable_incoming_webhooks":                                cfg.ServiceSettings.EnableIncomingWebhooks,
		"enable_outgoing_webhooks":                                cfg.ServiceSettings.EnableOutgoingWebhooks,
		"enable_commands":                                         *cfg.ServiceSettings.EnableCommands,
		"enable_only_admin_integrations":                          *cfg.ServiceSettings.EnableOnlyAdminIntegrations,
		"enable_post_username_override":                           cfg.ServiceSettings.EnablePostUsernameOverride,
		"enable_post_icon_override":                               cfg.ServiceSettings.EnablePostIconOverride,
		"enable_apiv3":                                            *cfg.ServiceSettings.EnableAPIv3,
		"enable_user_access_tokens":                               *cfg.ServiceSettings.EnableUserAccessTokens,
		"enable_custom_emoji":                                     *cfg.ServiceSettings.EnableCustomEmoji,
		"enable_emoji_picker":                                     *cfg.ServiceSettings.EnableEmojiPicker,
		"experimental_enable_authentication_transfer":             *cfg.ServiceSettings.ExperimentalEnableAuthenticationTransfer,
		"restrict_custom_emoji_creation":                          *cfg.ServiceSettings.RestrictCustomEmojiCreation,
		"enable_testing":                                          cfg.ServiceSettings.EnableTesting,
		"enable_developer":                                        *cfg.ServiceSettings.EnableDeveloper,
		"enable_multifactor_authentication":                       *cfg.ServiceSettings.EnableMultifactorAuthentication,
		"enforce_multifactor_authentication":                      *cfg.ServiceSettings.EnforceMultifactorAuthentication,
		"enable_oauth_service_provider":                           cfg.ServiceSettings.EnableOAuthServiceProvider,
		"connection_security":                                     *cfg.ServiceSettings.ConnectionSecurity,
		"uses_letsencrypt":                                        *cfg.ServiceSettings.UseLetsEncrypt,
		"forward_80_to_443":                                       *cfg.ServiceSettings.Forward80To443,
		"maximum_login_attempts":                                  *cfg.ServiceSettings.MaximumLoginAttempts,
		"session_length_web_in_days":                              *cfg.ServiceSettings.SessionLengthWebInDays,
		"session_length_mobile_in_days":                           *cfg.ServiceSettings.SessionLengthMobileInDays,
		"session_length_sso_in_days":                              *cfg.ServiceSettings.SessionLengthSSOInDays,
		"session_cache_in_minutes":                                *cfg.ServiceSettings.SessionCacheInMinutes,
		"session_idle_timeout_in_minutes":                         *cfg.ServiceSettings.SessionIdleTimeoutInMinutes,
		"isdefault_site_url":                                      isDefault(*cfg.ServiceSettings.SiteURL, model.SERVICE_SETTINGS_DEFAULT_SITE_URL),
		"isdefault_tls_cert_file":                                 isDefault(*cfg.ServiceSettings.TLSCertFile, model.SERVICE_SETTINGS_DEFAULT_TLS_CERT_FILE),
		"isdefault_tls_key_file":                                  isDefault(*cfg.ServiceSettings.TLSKeyFile, model.SERVICE_SETTINGS_DEFAULT_TLS_KEY_FILE),
		"isdefault_read_timeout":                                  isDefault(*cfg.ServiceSettings.ReadTimeout, model.SERVICE_SETTINGS_DEFAULT_READ_TIMEOUT),
		"isdefault_write_timeout":                                 isDefault(*cfg.ServiceSettings.WriteTimeout, model.SERVICE_SETTINGS_DEFAULT_WRITE_TIMEOUT),
		"isdefault_google_developer_key":                          isDefault(cfg.ServiceSettings.GoogleDeveloperKey, ""),
		"isdefault_allow_cors_from":                               isDefault(*cfg.ServiceSettings.AllowCorsFrom, model.SERVICE_SETTINGS_DEFAULT_ALLOW_CORS_FROM),
		"isdefault_allowed_untrusted_internal_connections":        isDefault(*cfg.ServiceSettings.AllowedUntrustedInternalConnections, ""),
		"restrict_post_delete":                                    *cfg.ServiceSettings.RestrictPostDelete,
		"allow_edit_post":                                         *cfg.ServiceSettings.AllowEditPost,
		"post_edit_time_limit":                                    *cfg.ServiceSettings.PostEditTimeLimit,
		"enable_user_typing_messages":                             *cfg.ServiceSettings.EnableUserTypingMessages,
		"enable_channel_viewed_messages":                          *cfg.ServiceSettings.EnableChannelViewedMessages,
		"time_between_user_typing_updates_milliseconds":           *cfg.ServiceSettings.TimeBetweenUserTypingUpdatesMilliseconds,
		"cluster_log_timeout_milliseconds":                        *cfg.ServiceSettings.ClusterLogTimeoutMilliseconds,
		"enable_post_search":                                      *cfg.ServiceSettings.EnablePostSearch,
		"enable_user_statuses":                                    *cfg.ServiceSettings.EnableUserStatuses,
		"close_unused_direct_messages":                            *cfg.ServiceSettings.CloseUnusedDirectMessages,
		"enable_preview_features":                                 *cfg.ServiceSettings.EnablePreviewFeatures,
		"enable_tutorial":                                         *cfg.ServiceSettings.EnableTutorial,
		"experimental_enable_default_channel_leave_join_messages": *cfg.ServiceSettings.ExperimentalEnableDefaultChannelLeaveJoinMessages,
		"experimental_group_unread_channels":                      *cfg.ServiceSettings.ExperimentalGroupUnreadChannels,
		"isdefault_image_proxy_type":                              isDefault(*cfg.ServiceSettings.ImageProxyType, ""),
		"isdefault_image_proxy_url":                               isDefault(*cfg.ServiceSettings.ImageProxyURL, ""),
		"isdefault_image_proxy_options":                           isDefault(*cfg.ServiceSettings.ImageProxyOptions, ""),
		"websocket_url":                                           isDefault(*cfg.ServiceSettings.WebsocketURL, ""),
		"allow_cookies_for_subdomains":                            *cfg.ServiceSettings.AllowCookiesForSubdomains,
	})

	a.SendDiagnostic(TRACK_CONFIG_TEAM, map[string]interface{}{
		"enable_user_creation":                    cfg.TeamSettings.EnableUserCreation,
		"enable_team_creation":                    *cfg.TeamSettings.EnableTeamCreation,
		"restrict_team_invite":                    *cfg.TeamSettings.RestrictTeamInvite,
		"restrict_public_channel_creation":        *cfg.TeamSettings.RestrictPublicChannelCreation,
		"restrict_private_channel_creation":       *cfg.TeamSettings.RestrictPrivateChannelCreation,
		"restrict_public_channel_management":      *cfg.TeamSettings.RestrictPublicChannelManagement,
		"restrict_private_channel_management":     *cfg.TeamSettings.RestrictPrivateChannelManagement,
		"restrict_public_channel_deletion":        *cfg.TeamSettings.RestrictPublicChannelDeletion,
		"restrict_private_channel_deletion":       *cfg.TeamSettings.RestrictPrivateChannelDeletion,
		"enable_open_server":                      *cfg.TeamSettings.EnableOpenServer,
		"enable_custom_brand":                     *cfg.TeamSettings.EnableCustomBrand,
		"restrict_direct_message":                 *cfg.TeamSettings.RestrictDirectMessage,
		"max_notifications_per_channel":           *cfg.TeamSettings.MaxNotificationsPerChannel,
		"enable_confirm_notifications_to_channel": *cfg.TeamSettings.EnableConfirmNotificationsToChannel,
		"max_users_per_team":                      *cfg.TeamSettings.MaxUsersPerTeam,
		"max_channels_per_team":                   *cfg.TeamSettings.MaxChannelsPerTeam,
		"teammate_name_display":                   *cfg.TeamSettings.TeammateNameDisplay,
		"isdefault_site_name":                     isDefault(cfg.TeamSettings.SiteName, "Mattermost"),
		"isdefault_custom_brand_text":             isDefault(*cfg.TeamSettings.CustomBrandText, model.TEAM_SETTINGS_DEFAULT_CUSTOM_BRAND_TEXT),
		"isdefault_custom_description_text":       isDefault(*cfg.TeamSettings.CustomDescriptionText, model.TEAM_SETTINGS_DEFAULT_CUSTOM_DESCRIPTION_TEXT),
		"isdefault_user_status_away_timeout":      isDefault(*cfg.TeamSettings.UserStatusAwayTimeout, model.TEAM_SETTINGS_DEFAULT_USER_STATUS_AWAY_TIMEOUT),
		"restrict_private_channel_manage_members": *cfg.TeamSettings.RestrictPrivateChannelManageMembers,
		"enable_X_to_leave_channels_from_LHS":     *cfg.TeamSettings.EnableXToLeaveChannelsFromLHS,
		"experimental_enable_automatic_replies":   *cfg.TeamSettings.ExperimentalEnableAutomaticReplies,
		"experimental_town_square_is_read_only":   *cfg.TeamSettings.ExperimentalTownSquareIsReadOnly,
		"experimental_primary_team":               isDefault(*cfg.TeamSettings.ExperimentalPrimaryTeam, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_CLIENT_REQ, map[string]interface{}{
		"android_latest_version": cfg.ClientRequirements.AndroidLatestVersion,
		"android_min_version":    cfg.ClientRequirements.AndroidMinVersion,
		"desktop_latest_version": cfg.ClientRequirements.DesktopLatestVersion,
		"desktop_min_version":    cfg.ClientRequirements.DesktopMinVersion,
		"ios_latest_version":     cfg.ClientRequirements.IosLatestVersion,
		"ios_min_version":        cfg.ClientRequirements.IosMinVersion,
	})

	a.SendDiagnostic(TRACK_CONFIG_SQL, map[string]interface{}{
		"driver_name":                 *cfg.SqlSettings.DriverName,
		"trace":                       cfg.SqlSettings.Trace,
		"max_idle_conns":              *cfg.SqlSettings.MaxIdleConns,
		"max_open_conns":              *cfg.SqlSettings.MaxOpenConns,
		"data_source_replicas":        len(cfg.SqlSettings.DataSourceReplicas),
		"data_source_search_replicas": len(cfg.SqlSettings.DataSourceSearchReplicas),
		"query_timeout":               *cfg.SqlSettings.QueryTimeout,
	})

	a.SendDiagnostic(TRACK_CONFIG_LOG, map[string]interface{}{
		"enable_console":           cfg.LogSettings.EnableConsole,
		"console_level":            cfg.LogSettings.ConsoleLevel,
		"console_json":             *cfg.LogSettings.ConsoleJson,
		"enable_file":              cfg.LogSettings.EnableFile,
		"file_level":               cfg.LogSettings.FileLevel,
		"file_json":                cfg.LogSettings.FileJson,
		"enable_webhook_debugging": cfg.LogSettings.EnableWebhookDebugging,
		"isdefault_file_location":  isDefault(cfg.LogSettings.FileLocation, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_PASSWORD, map[string]interface{}{
		"minimum_length": *cfg.PasswordSettings.MinimumLength,
		"lowercase":      *cfg.PasswordSettings.Lowercase,
		"number":         *cfg.PasswordSettings.Number,
		"uppercase":      *cfg.PasswordSettings.Uppercase,
		"symbol":         *cfg.PasswordSettings.Symbol,
	})

	a.SendDiagnostic(TRACK_CONFIG_FILE, map[string]interface{}{
		"enable_public_links":     cfg.FileSettings.EnablePublicLink,
		"driver_name":             *cfg.FileSettings.DriverName,
		"amazon_s3_ssl":           *cfg.FileSettings.AmazonS3SSL,
		"amazon_s3_sse":           *cfg.FileSettings.AmazonS3SSE,
		"amazon_s3_signv2":        *cfg.FileSettings.AmazonS3SignV2,
		"amazon_s3_trace":         *cfg.FileSettings.AmazonS3Trace,
		"max_file_size":           *cfg.FileSettings.MaxFileSize,
		"enable_file_attachments": *cfg.FileSettings.EnableFileAttachments,
		"enable_mobile_upload":    *cfg.FileSettings.EnableMobileUpload,
		"enable_mobile_download":  *cfg.FileSettings.EnableMobileDownload,
	})

	a.SendDiagnostic(TRACK_CONFIG_EMAIL, map[string]interface{}{
		"enable_sign_up_with_email":            cfg.EmailSettings.EnableSignUpWithEmail,
		"enable_sign_in_with_email":            *cfg.EmailSettings.EnableSignInWithEmail,
		"enable_sign_in_with_username":         *cfg.EmailSettings.EnableSignInWithUsername,
		"require_email_verification":           cfg.EmailSettings.RequireEmailVerification,
		"send_email_notifications":             cfg.EmailSettings.SendEmailNotifications,
		"use_channel_in_email_notifications":   *cfg.EmailSettings.UseChannelInEmailNotifications,
		"email_notification_contents_type":     *cfg.EmailSettings.EmailNotificationContentsType,
		"enable_smtp_auth":                     *cfg.EmailSettings.EnableSMTPAuth,
		"connection_security":                  cfg.EmailSettings.ConnectionSecurity,
		"send_push_notifications":              *cfg.EmailSettings.SendPushNotifications,
		"push_notification_contents":           *cfg.EmailSettings.PushNotificationContents,
		"enable_email_batching":                *cfg.EmailSettings.EnableEmailBatching,
		"email_batching_buffer_size":           *cfg.EmailSettings.EmailBatchingBufferSize,
		"email_batching_interval":              *cfg.EmailSettings.EmailBatchingInterval,
		"isdefault_feedback_name":              isDefault(cfg.EmailSettings.FeedbackName, ""),
		"isdefault_feedback_email":             isDefault(cfg.EmailSettings.FeedbackEmail, ""),
		"isdefault_feedback_organization":      isDefault(*cfg.EmailSettings.FeedbackOrganization, model.EMAIL_SETTINGS_DEFAULT_FEEDBACK_ORGANIZATION),
		"skip_server_certificate_verification": *cfg.EmailSettings.SkipServerCertificateVerification,
		"isdefault_login_button_color":         isDefault(*cfg.EmailSettings.LoginButtonColor, ""),
		"isdefault_login_button_border_color":  isDefault(*cfg.EmailSettings.LoginButtonBorderColor, ""),
		"isdefault_login_button_text_color":    isDefault(*cfg.EmailSettings.LoginButtonTextColor, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_RATE, map[string]interface{}{
		"enable_rate_limiter":      *cfg.RateLimitSettings.Enable,
		"vary_by_remote_address":   *cfg.RateLimitSettings.VaryByRemoteAddr,
		"vary_by_user":             *cfg.RateLimitSettings.VaryByUser,
		"per_sec":                  *cfg.RateLimitSettings.PerSec,
		"max_burst":                *cfg.RateLimitSettings.MaxBurst,
		"memory_store_size":        *cfg.RateLimitSettings.MemoryStoreSize,
		"isdefault_vary_by_header": isDefault(cfg.RateLimitSettings.VaryByHeader, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_PRIVACY, map[string]interface{}{
		"show_email_address": cfg.PrivacySettings.ShowEmailAddress,
		"show_full_name":     cfg.PrivacySettings.ShowFullName,
	})

	a.SendDiagnostic(TRACK_CONFIG_THEME, map[string]interface{}{
		"enable_theme_selection":  *cfg.ThemeSettings.EnableThemeSelection,
		"isdefault_default_theme": isDefault(*cfg.ThemeSettings.DefaultTheme, model.TEAM_SETTINGS_DEFAULT_TEAM_TEXT),
		"allow_custom_themes":     *cfg.ThemeSettings.AllowCustomThemes,
		"allowed_themes":          len(cfg.ThemeSettings.AllowedThemes),
	})

	a.SendDiagnostic(TRACK_CONFIG_OAUTH, map[string]interface{}{
		"enable_gitlab":    cfg.GitLabSettings.Enable,
		"enable_google":    cfg.GoogleSettings.Enable,
		"enable_office365": cfg.Office365Settings.Enable,
	})

	a.SendDiagnostic(TRACK_CONFIG_SUPPORT, map[string]interface{}{
		"isdefault_terms_of_service_link": isDefault(*cfg.SupportSettings.TermsOfServiceLink, model.SUPPORT_SETTINGS_DEFAULT_TERMS_OF_SERVICE_LINK),
		"isdefault_privacy_policy_link":   isDefault(*cfg.SupportSettings.PrivacyPolicyLink, model.SUPPORT_SETTINGS_DEFAULT_PRIVACY_POLICY_LINK),
		"isdefault_about_link":            isDefault(*cfg.SupportSettings.AboutLink, model.SUPPORT_SETTINGS_DEFAULT_ABOUT_LINK),
		"isdefault_help_link":             isDefault(*cfg.SupportSettings.HelpLink, model.SUPPORT_SETTINGS_DEFAULT_HELP_LINK),
		"isdefault_report_a_problem_link": isDefault(*cfg.SupportSettings.ReportAProblemLink, model.SUPPORT_SETTINGS_DEFAULT_REPORT_A_PROBLEM_LINK),
		"isdefault_support_email":         isDefault(*cfg.SupportSettings.SupportEmail, model.SUPPORT_SETTINGS_DEFAULT_SUPPORT_EMAIL),
	})

	a.SendDiagnostic(TRACK_CONFIG_LDAP, map[string]interface{}{
		"enable":                              *cfg.LdapSettings.Enable,
		"enable_sync":                         *cfg.LdapSettings.EnableSync,
		"connection_security":                 *cfg.LdapSettings.ConnectionSecurity,
		"skip_certificate_verification":       *cfg.LdapSettings.SkipCertificateVerification,
		"sync_interval_minutes":               *cfg.LdapSettings.SyncIntervalMinutes,
		"query_timeout":                       *cfg.LdapSettings.QueryTimeout,
		"max_page_size":                       *cfg.LdapSettings.MaxPageSize,
		"isdefault_first_name_attribute":      isDefault(*cfg.LdapSettings.FirstNameAttribute, model.LDAP_SETTINGS_DEFAULT_FIRST_NAME_ATTRIBUTE),
		"isdefault_last_name_attribute":       isDefault(*cfg.LdapSettings.LastNameAttribute, model.LDAP_SETTINGS_DEFAULT_LAST_NAME_ATTRIBUTE),
		"isdefault_email_attribute":           isDefault(*cfg.LdapSettings.EmailAttribute, model.LDAP_SETTINGS_DEFAULT_EMAIL_ATTRIBUTE),
		"isdefault_username_attribute":        isDefault(*cfg.LdapSettings.UsernameAttribute, model.LDAP_SETTINGS_DEFAULT_USERNAME_ATTRIBUTE),
		"isdefault_nickname_attribute":        isDefault(*cfg.LdapSettings.NicknameAttribute, model.LDAP_SETTINGS_DEFAULT_NICKNAME_ATTRIBUTE),
		"isdefault_id_attribute":              isDefault(*cfg.LdapSettings.IdAttribute, model.LDAP_SETTINGS_DEFAULT_ID_ATTRIBUTE),
		"isdefault_position_attribute":        isDefault(*cfg.LdapSettings.PositionAttribute, model.LDAP_SETTINGS_DEFAULT_POSITION_ATTRIBUTE),
		"isdefault_login_field_name":          isDefault(*cfg.LdapSettings.LoginFieldName, model.LDAP_SETTINGS_DEFAULT_LOGIN_FIELD_NAME),
		"isdefault_login_button_color":        isDefault(*cfg.LdapSettings.LoginButtonColor, ""),
		"isdefault_login_button_border_color": isDefault(*cfg.LdapSettings.LoginButtonBorderColor, ""),
		"isdefault_login_button_text_color":   isDefault(*cfg.LdapSettings.LoginButtonTextColor, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_COMPLIANCE, map[string]interface{}{
		"enable":       *cfg.ComplianceSettings.Enable,
		"enable_daily": *cfg.ComplianceSettings.EnableDaily,
	})

	a.SendDiagnostic(TRACK_CONFIG_LOCALIZATION, map[string]interface{}{
		"default_server_locale": *cfg.LocalizationSettings.DefaultServerLocale,
		"default_client_locale": *cfg.LocalizationSettings.DefaultClientLocale,
		"available_locales":     *cfg.LocalizationSettings.AvailableLocales,
	})

	a.SendDiagnostic(TRACK_CONFIG_SAML, map[string]interface{}{
		"enable":                              *cfg.SamlSettings.Enable,
		"enable_sync_with_ldap":               *cfg.SamlSettings.EnableSyncWithLdap,
		"verify":                              *cfg.SamlSettings.Verify,
		"encrypt":                             *cfg.SamlSettings.Encrypt,
		"isdefault_scoping_idp_provider_id":   isDefault(*cfg.SamlSettings.ScopingIDPProviderId, ""),
		"isdefault_scoping_idp_name":          isDefault(*cfg.SamlSettings.ScopingIDPName, ""),
		"isdefault_first_name_attribute":      isDefault(*cfg.SamlSettings.FirstNameAttribute, model.SAML_SETTINGS_DEFAULT_FIRST_NAME_ATTRIBUTE),
		"isdefault_last_name_attribute":       isDefault(*cfg.SamlSettings.LastNameAttribute, model.SAML_SETTINGS_DEFAULT_LAST_NAME_ATTRIBUTE),
		"isdefault_email_attribute":           isDefault(*cfg.SamlSettings.EmailAttribute, model.SAML_SETTINGS_DEFAULT_EMAIL_ATTRIBUTE),
		"isdefault_username_attribute":        isDefault(*cfg.SamlSettings.UsernameAttribute, model.SAML_SETTINGS_DEFAULT_USERNAME_ATTRIBUTE),
		"isdefault_nickname_attribute":        isDefault(*cfg.SamlSettings.NicknameAttribute, model.SAML_SETTINGS_DEFAULT_NICKNAME_ATTRIBUTE),
		"isdefault_locale_attribute":          isDefault(*cfg.SamlSettings.LocaleAttribute, model.SAML_SETTINGS_DEFAULT_LOCALE_ATTRIBUTE),
		"isdefault_position_attribute":        isDefault(*cfg.SamlSettings.PositionAttribute, model.SAML_SETTINGS_DEFAULT_POSITION_ATTRIBUTE),
		"isdefault_login_button_text":         isDefault(*cfg.SamlSettings.LoginButtonText, model.USER_AUTH_SERVICE_SAML_TEXT),
		"isdefault_login_button_color":        isDefault(*cfg.SamlSettings.LoginButtonColor, ""),
		"isdefault_login_button_border_color": isDefault(*cfg.SamlSettings.LoginButtonBorderColor, ""),
		"isdefault_login_button_text_color":   isDefault(*cfg.SamlSettings.LoginButtonTextColor, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_CLUSTER, map[string]interface{}{
		"enable":                  *cfg.ClusterSettings.Enable,
		"use_ip_address":          *cfg.ClusterSettings.UseIpAddress,
		"use_experimental_gossip": *cfg.ClusterSettings.UseExperimentalGossip,
		"read_only_config":        *cfg.ClusterSettings.ReadOnlyConfig,
	})

	a.SendDiagnostic(TRACK_CONFIG_METRICS, map[string]interface{}{
		"enable":             *cfg.MetricsSettings.Enable,
		"block_profile_rate": *cfg.MetricsSettings.BlockProfileRate,
	})

	a.SendDiagnostic(TRACK_CONFIG_NATIVEAPP, map[string]interface{}{
		"isdefault_app_download_link":         isDefault(*cfg.NativeAppSettings.AppDownloadLink, model.NATIVEAPP_SETTINGS_DEFAULT_APP_DOWNLOAD_LINK),
		"isdefault_android_app_download_link": isDefault(*cfg.NativeAppSettings.AndroidAppDownloadLink, model.NATIVEAPP_SETTINGS_DEFAULT_ANDROID_APP_DOWNLOAD_LINK),
		"isdefault_iosapp_download_link":      isDefault(*cfg.NativeAppSettings.IosAppDownloadLink, model.NATIVEAPP_SETTINGS_DEFAULT_IOS_APP_DOWNLOAD_LINK),
	})

	a.SendDiagnostic(TRACK_CONFIG_WEBRTC, map[string]interface{}{
		"enable":             *cfg.WebrtcSettings.Enable,
		"isdefault_stun_uri": isDefault(*cfg.WebrtcSettings.StunURI, model.WEBRTC_SETTINGS_DEFAULT_STUN_URI),
		"isdefault_turn_uri": isDefault(*cfg.WebrtcSettings.TurnURI, model.WEBRTC_SETTINGS_DEFAULT_TURN_URI),
	})

	a.SendDiagnostic(TRACK_CONFIG_ANALYTICS, map[string]interface{}{
		"isdefault_max_users_for_statistics": isDefault(*cfg.AnalyticsSettings.MaxUsersForStatistics, model.ANALYTICS_SETTINGS_DEFAULT_MAX_USERS_FOR_STATISTICS),
	})

	a.SendDiagnostic(TRACK_CONFIG_ANNOUNCEMENT, map[string]interface{}{
		"enable_banner":               *cfg.AnnouncementSettings.EnableBanner,
		"isdefault_banner_color":      isDefault(*cfg.AnnouncementSettings.BannerColor, model.ANNOUNCEMENT_SETTINGS_DEFAULT_BANNER_COLOR),
		"isdefault_banner_text_color": isDefault(*cfg.AnnouncementSettings.BannerTextColor, model.ANNOUNCEMENT_SETTINGS_DEFAULT_BANNER_TEXT_COLOR),
		"allow_banner_dismissal":      *cfg.AnnouncementSettings.AllowBannerDismissal,
	})

	a.SendDiagnostic(TRACK_CONFIG_ELASTICSEARCH, map[string]interface{}{
		"isdefault_connection_url":          isDefault(*cfg.ElasticsearchSettings.ConnectionUrl, model.ELASTICSEARCH_SETTINGS_DEFAULT_CONNECTION_URL),
		"isdefault_username":                isDefault(*cfg.ElasticsearchSettings.Username, model.ELASTICSEARCH_SETTINGS_DEFAULT_USERNAME),
		"isdefault_password":                isDefault(*cfg.ElasticsearchSettings.Password, model.ELASTICSEARCH_SETTINGS_DEFAULT_PASSWORD),
		"enable_indexing":                   *cfg.ElasticsearchSettings.EnableIndexing,
		"enable_searching":                  *cfg.ElasticsearchSettings.EnableSearching,
		"sniff":                             *cfg.ElasticsearchSettings.Sniff,
		"post_index_replicas":               *cfg.ElasticsearchSettings.PostIndexReplicas,
		"post_index_shards":                 *cfg.ElasticsearchSettings.PostIndexShards,
		"isdefault_index_prefix":            isDefault(*cfg.ElasticsearchSettings.IndexPrefix, model.ELASTICSEARCH_SETTINGS_DEFAULT_INDEX_PREFIX),
		"live_indexing_batch_size":          *cfg.ElasticsearchSettings.LiveIndexingBatchSize,
		"bulk_indexing_time_window_seconds": *cfg.ElasticsearchSettings.BulkIndexingTimeWindowSeconds,
		"request_timeout_seconds":           *cfg.ElasticsearchSettings.RequestTimeoutSeconds,
	})

	a.SendDiagnostic(TRACK_CONFIG_PLUGIN, map[string]interface{}{
		"enable_jira":    pluginSetting(&cfg.PluginSettings, "jira", "enabled", false),
		"enable_zoom":    pluginActivated(cfg.PluginSettings.PluginStates, "zoom"),
		"enable":         *cfg.PluginSettings.Enable,
		"enable_uploads": *cfg.PluginSettings.EnableUploads,
	})

	a.SendDiagnostic(TRACK_CONFIG_DATA_RETENTION, map[string]interface{}{
		"enable_message_deletion": *cfg.DataRetentionSettings.EnableMessageDeletion,
		"enable_file_deletion":    *cfg.DataRetentionSettings.EnableFileDeletion,
		"message_retention_days":  *cfg.DataRetentionSettings.MessageRetentionDays,
		"file_retention_days":     *cfg.DataRetentionSettings.FileRetentionDays,
		"deletion_job_start_time": *cfg.DataRetentionSettings.DeletionJobStartTime,
	})

	a.SendDiagnostic(TRACK_CONFIG_MESSAGE_EXPORT, map[string]interface{}{
		"enable_message_export":                 *cfg.MessageExportSettings.EnableExport,
		"export_format":                         *cfg.MessageExportSettings.ExportFormat,
		"daily_run_time":                        *cfg.MessageExportSettings.DailyRunTime,
		"default_export_from_timestamp":         *cfg.MessageExportSettings.ExportFromTimestamp,
		"batch_size":                            *cfg.MessageExportSettings.BatchSize,
		"global_relay_customer_type":            *cfg.MessageExportSettings.GlobalRelaySettings.CustomerType,
		"is_default_global_relay_smtp_username": isDefault(*cfg.MessageExportSettings.GlobalRelaySettings.SmtpUsername, ""),
		"is_default_global_relay_smtp_password": isDefault(*cfg.MessageExportSettings.GlobalRelaySettings.SmtpPassword, ""),
		"is_default_global_relay_email_address": isDefault(*cfg.MessageExportSettings.GlobalRelaySettings.EmailAddress, ""),
	})

	a.SendDiagnostic(TRACK_CONFIG_DISPLAY, map[string]interface{}{
		"experimental_timezone": *cfg.DisplaySettings.ExperimentalTimezone,
	})

	a.SendDiagnostic(TRACK_CONFIG_TIMEZONE, map[string]interface{}{
		"isdefault_supported_timezones_path": isDefault(*cfg.TimezoneSettings.SupportedTimezonesPath, model.TIMEZONE_SETTINGS_DEFAULT_SUPPORTED_TIMEZONES_PATH),
	})
}

func (a *App) trackLicense() {
	if license := a.License(); license != nil {
		data := map[string]interface{}{
			"customer_id": license.Customer.Id,
			"license_id":  license.Id,
			"issued":      license.IssuedAt,
			"start":       license.StartsAt,
			"expire":      license.ExpiresAt,
			"users":       *license.Features.Users,
		}

		features := license.Features.ToMap()
		for featureName, featureValue := range features {
			data["feature_"+featureName] = featureValue
		}

		a.SendDiagnostic(TRACK_LICENSE, data)
	}
}

func (a *App) trackPlugins() {
	if *a.Config().PluginSettings.Enable {
		totalActiveCount := -1 // -1 to indicate disabled or error
		webappActiveCount := 0
		backendActiveCount := 0
		totalInactiveCount := -1 // -1 to indicate disabled or error
		webappInactiveCount := 0
		backendInactiveCount := 0
		settingsCount := 0

		plugins, _ := a.GetPlugins()

		if plugins != nil {
			totalActiveCount = len(plugins.Active)

			for _, plugin := range plugins.Active {
				if plugin.Webapp != nil {
					webappActiveCount += 1
				}

				if plugin.Backend != nil {
					backendActiveCount += 1
				}

				if plugin.SettingsSchema != nil {
					settingsCount += 1
				}
			}

			totalInactiveCount = len(plugins.Inactive)

			for _, plugin := range plugins.Inactive {
				if plugin.Webapp != nil {
					webappInactiveCount += 1
				}

				if plugin.Backend != nil {
					backendInactiveCount += 1
				}

				if plugin.SettingsSchema != nil {
					settingsCount += 1
				}
			}
		}

		a.SendDiagnostic(TRACK_PLUGINS, map[string]interface{}{
			"active_plugins":           totalActiveCount,
			"active_webapp_plugins":    webappActiveCount,
			"active_backend_plugins":   backendActiveCount,
			"inactive_plugins":         totalInactiveCount,
			"inactive_webapp_plugins":  webappInactiveCount,
			"inactive_backend_plugins": backendInactiveCount,
			"plugins_with_settings":    settingsCount,
		})
	}
}

func (a *App) trackServer() {
	data := map[string]interface{}{
		"edition":          model.BuildEnterpriseReady,
		"version":          model.CurrentVersion,
		"database_type":    *a.Config().SqlSettings.DriverName,
		"operating_system": runtime.GOOS,
	}

	if scr := <-a.Srv.Store.User().AnalyticsGetSystemAdminCount(); scr.Err == nil {
		data["system_admins"] = scr.Data.(int64)
	}

	a.SendDiagnostic(TRACK_SERVER, data)
}