Update ISSUE_TEMPLATE.md (#27538)

Automatic Merge
This commit is contained in:
Amy Blais 2024-07-03 16:57:50 -04:00 committed by GitHub
parent 0dbef88cfc
commit 5d2bf1ea1c
No known key found for this signature in database
GPG Key ID: B5690EEEBB952194

View File

@ -1,25 +1,34 @@
Per Mattermost guidelines, GitHub issues are for bug reports: <https://handbook.mattermost.com/contributors/contributors/ways-to-contribute/>. Before filing a bug report, please check the following:
For troubleshooting see: https://forum.mattermost.com/. 1. Confirm youre filing a new issue. [Search existing tickets in Jira](https://mattermost.atlassian.net/jira/software/c/projects/MM/issues/) and [existing issues in GitHub](https://github.com/mattermost/mattermost/issues) to ensure that the ticket does not already exist.
For feature proposals see: https://mattermost.com/suggestions/ 2. Confirm your issue does not involve security. Please submit security issues via our [Responsible Disclosure Policy](https://mattermost.com/security-vulnerability-report/).
3. Confirm your issue is not a feature request. Please submit feature requests on [UserVoice](https://mattermost.uservoice.com/forums/306457-general).
If you've found a bug--something appears unintentional--please follow these steps: 4. Confirm your issue is not a troubleshooting question. Please submit troubleshooting questions on the [forum](https://forum.mattermost.com/).
5. File a bug report using the format below. Mattermost will confirm steps to reproduce and file in Jira, or ask for more details if there is trouble reproducing it. If there's already an existing bug in Jira, it will be linked back to the GitHub issue so you can track when it gets fixed.
1. Confirm youre filing a new issue. [Search existing tickets in Jira](https://mattermost.atlassian.net/jira/software/c/projects/MM/issues/) to ensure that the ticket does not already exist.
2. Confirm your issue does not involve security. Otherwise, please see our [Responsible Disclosure Policy](https://mattermost.com/security-vulnerability-report/).
3. [File a new issue](https://github.com/mattermost/mattermost/issues/new) using the format below. Mattermost will confirm steps to reproduce and file in Jira, or ask for more details if there is trouble reproducing it. If there's already an existing bug in Jira, it will be linked back to the GitHub issue so you can track when it gets fixed.
#### Summary #### Summary
Bug report in one concise sentence Bug report in one concise sentence.
#### Steps to reproduce #### Steps to reproduce
How can we reproduce the issue (what version are you using?) What are the steps to reproduce the issue?
#### Operating System
What Operating System do you use? (examples: Windows 10 x64, macOS Ventura 13.2 Apple Silicon, Ubuntu Linux 22.04 LTS x64)
#### Mattermost Server Version
Which version of the Mattermost Server did this occur on? (You can find your Mattermost Server version via **Mattermost Menu** > **About Mattermost**)
#### Expected behavior #### Expected behavior
Describe your issue in detail What is the expected behaviour?
#### Observed behavior (that appears unintentional) #### Observed behavior
What did you see happen? Please include relevant error messages and/or screenshots. What issue did you see happen?
#### Log Output
Output from the log files if applicable.
#### Additional Information
Additional helpful information, such as error messages and/or screenshots.
#### Possible fixes #### Possible fixes
If you can, link to the line of code that might be responsible for the problem If you can, link to the line of code that might be responsible for the problem.