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60 lines
2.0 KiB
ReStructuredText
60 lines
2.0 KiB
ReStructuredText
.. _restore_locked_user:
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*****************************
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`Lock/Restore Account`:index:
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*****************************
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Account locking/unlocking via user management dialog:
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An admin can lock and unlock user from the user management dialog. This allows the admin to lock or restore
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the user when there are several failed login attempts. This page guides you through configuring per-user
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locking/restoring. For more details visit :ref:`User management <user_management>`.
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.. csv-table::
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:header: "**Parameter**", "**Description**"
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:class: longtable
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:widths: 35, 55
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"MAX_LOGIN_ATTEMPTS", "Which sets the number of failed login that
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are allowed. If this value is exceeded, the account is locked and can be reset by an administrator.
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By setting the variable to the value zero this feature is deactivated."
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When Administrator itself gets locked, following steps may be considered to restore it:
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- Increase MAX_LOGIN_ATTEMPTS, and try to successfully login to restore the account.
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OR
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By updating configuration database
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SQLite DB (pgAdmin4.db):
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* Locate the pgAdmin4.db file and open it using any DB Browser (or DB Browser for SQLite)
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* After opening the DB file, head towards 'Execute SQL' section.
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* Run below query -
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*UPDATE USER SET LOCKED = false, LOGIN_ATTEMPTS = 0 WHERE USERNAME = <YOUR_EMAIL_ID>*
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External database:
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* Connect to the database.
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* Run below query -
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*UPDATE USER SET LOCKED = false, LOGIN_ATTEMPTS = 0 WHERE USERNAME = <YOUR_EMAIL_ID>*
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* Make sure the query changes are committed.
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Account locking by failed login attempts:
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.. image:: images/login_attempt_user.png
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:alt: Failed login attempt for current user
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:align: center
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pgAdmin application is configured to lock a user account when a number of consecutive failed login attempts are
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exceeded.
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MAX_LOGIN_ATTEMPTS is defaulted to 3 unsuccessful login attempts, after which the account would be locked.
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The only way to restore the user account is by contacting the Administrator and ask to unlock it.
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