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Update troubleshooting.md

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Olivier Lambert 2015-12-30 11:20:36 +01:00
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troubleshooting.md
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This page recap the possible actions to realize if you have any problems with your XOA.
## Empty page after login
This is happening when your anti-virus or firewall is blocking websocket protocol. This is what we use to communicate between `xo-server` and `xo-web` (see the [architecture page](architecture.md)).
The solution is to use **HTTPS**. In this way, websockets will be encapsulated in the secured protocol, avoiding interception from your firewalls or anti-virus system.
## XOA configuration
XOA is a virtual appliance running Debian and Xen Orchestra. If you have any problem, the first thing to do is to check the network configuration.
@ -71,4 +65,10 @@ If a package disappear due to a build problem or a human error, you can redownlo
1. `rm /var/lib/xoa-updater/update.json`
2. `xoa-updater --upgrade`
> We'll have a `xoa-updater --force-reinstall` option soon, to do this automatically
> We'll have a `xoa-updater --force-reinstall` option soon, to do this automatically
## Empty page after login
This is happening when your anti-virus or firewall is blocking websocket protocol. This is what we use to communicate between `xo-server` and `xo-web` (see the [architecture page](architecture.md)).
The solution is to use **HTTPS**. In this way, websockets will be encapsulated in the secured protocol, avoiding interception from your firewalls or anti-virus system.