shlink/.github/ISSUE_TEMPLATE/Question_Support.md

---
name: Question - Support
about: Do you have a problem setting up or using shlink?
labels: question
---

<!--
Before opening an issue, just take into account that this is a completely free of charge open source project.
I'm always happy to help and provide support, but some understanding will be required.
I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.
Try to be polite, and understand it is impossible for an OSS project to cover all use cases.

With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).
-->

#### How Shlink is set-up

* Shlink Version: x.y.z
* PHP Version: x.y.z
* How do you serve Shlink: Self-hosted Apache|Self-hosted nginx|Self-hosted swoole|Docker image
* Database engine used: MySQL|MariaDB|PostgreSQL|MicrosoftSQL|SQLite (x.y.z)

#### Summary

<!-- Describe the issue you are facing here. -->
Created individual issue templates 2019-09-17 13:03:42 -05:00			`---`
			`name: Question - Support`
			`about: Do you have a problem setting up or using shlink?`
			`labels: question`
			`---`

			`<!--`
			`Before opening an issue, just take into account that this is a completely free of charge open source project.`
			`I'm always happy to help and provide support, but some understanding will be required.`
			`I do this in my own free time, so expect some delays when implementing new features and fixing bugs, and don't take it personal if an issue gets eventually closed.`
Added generic issue template 2019-09-29 02:23:37 -05:00			`Try to be polite, and understand it is impossible for an OSS project to cover all use cases.`
Created individual issue templates 2019-09-17 13:03:42 -05:00
			`With that said, please fill in the information requested next. More information might be requested next (like logs or system configs).`
			`-->`

Updated how shlink info is requested to users on issue templates 2019-09-17 13:08:11 -05:00			`#### How Shlink is set-up`
Created individual issue templates 2019-09-17 13:03:42 -05:00
Updated how shlink info is requested to users on issue templates 2019-09-17 13:08:11 -05:00			`* Shlink Version: x.y.z`
			`* PHP Version: x.y.z`
			`* How do you serve Shlink: Self-hosted Apache\|Self-hosted nginx\|Self-hosted swoole\|Docker image`
Documented support for Microsoft SQL Server 2020-02-14 12:55:24 -06:00			`* Database engine used: MySQL\|MariaDB\|PostgreSQL\|MicrosoftSQL\|SQLite (x.y.z)`
Updated how shlink info is requested to users on issue templates 2019-09-17 13:08:11 -05:00
			`#### Summary`
Created individual issue templates 2019-09-17 13:03:42 -05:00
			`<!-- Describe the issue you are facing here. -->`