firefly-iii/.github/its_you_not_me.md
2022-01-19 09:57:59 +01:00

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It's not you, it's me

Sometimes bugs reported to Firefly III are configuration and system problems on the user side.

If you run into one of the following problems, there's a good chance it's not a Firefly III issue, but a configuration issue.

  • ⚠️ Can't connect to the database when starting Firefly III
  • ⚠️ Errors with missing app keys or encryption problems
  • ⚠️ Can't login due to 419 errors
  • ⚠️ Any 500 error when starting Firefly III
  • ⚠️ Any white page when starting Firefly III
  • ⚠️ Time-out when starting Firefly III for the first time
  • ⚠️ Firefly III does not work behind your reverse proxy

If you run into an issue like this, please start a discussion or chat on Gitter.im. There's a good chance it's not a bug but something we can fix rather quickly 👍