firefly-iii/.github/support.md

Support

👍🎉 Thank you for taking the time to contribute something to Firefly III!

Reporting an issue

First of all: thank you for reporting a bug instead of ditching the tool altogether. Bugs have a lot of priority!

1. Open bugs will have open issues, so search for one first.
2. If your feature request is already there, vote on it with 👍 or 👎 reactions.
3. Do NOT hijack old issues with the bug you found, open your own issue.
4. If relevant, take the time and see if the demo site is also suffering from your issue.
5. If relevant, read the documentation.

Please follow these guidelines when opening new issues:

Writing good issues

• File a single issue for a single problem or feature requests. Feel free to open multiple issues.
• Collect as many details as you can.
• Be clear and specific, and state what you're not sure about.

Only then create a new issue!

Issue closure and abandonment policy

• Issues can be converted into discussions if it's not a bug or feature request.
• Features that won't be implemented will be labelled "wontfix". This isn't personal.
• Issues can be closed if they're duplicates of other issues.
• Issues can be closed if the answer is in the FAQ.
• Issues will be closed automatically after 14 days.
• Issues will be locked automatically after 90 days.