16 Commits
Author SHA1 Message Date
himanee 456067f559 [MOD]Helpdesk ticket create issue. 2023-02-08 18:25:27 +05:30
himanee d32469294a [MODIFIED]2.0 solve the email issue in helpdesk. 2021-07-26 12:34:39 +05:30
Himanee Dwivedi 19f29a0920 [MODIFIED]solved the issue of mail acknowledgment. 2021-06-30 16:16:14 +00:00
Jayank Aghara 7e2f5a1ab7 2.0 jayank helpdesk test case 2021-04-27 06:46:14 +00:00
himanee 74c70e3b35 [MODIFY]mail configuration 2021-04-08 19:18:56 +05:30
Himanee Dwivedi a6b9f5910d [MODIFIED]sequence change 2021-03-16 11:22:29 +00:00
himanee 99ec421755 [ADD]added changes into helpdesk modules in master branch 2021-03-12 15:19:59 +05:30
himanee a5e3579c38 [ADD]added new modules into master branch 2021-03-12 11:39:56 +05:30
Gaurav Patel a965c5f1e8 [IMP] Just a 2.0 Release in 2020..The numbers are matching and making more sense now. 2020-12-25 19:59:15 +05:30
Parthiv Patel b4ccb0ed75 : Mega Upstream Patch before we 2020-05-27 04:58:06 +00:00
Renzo Meister 5d3e15ac30 [FIX] fully detach related partner from user
but set corresponding partner / user on onchange

Signed-off-by: Renzo Meister <rm@jamotion.ch>
2019-08-20 12:03:20 +02:00
Renzo Meister 7bd76f6ba6 [IMP] helpdesk_basic improvements
Set current user as default "created by"
Allow manual change of partner
Set "team" as default based on "issue type" and current user
Do not set "end date" on create but set it when issue reaches a
stage of type done
2019-07-24 07:21:38 +00:00
yannik 57bb908818 [FIX] Changed field name sequence to ticket_seq. 2019-05-28 18:26:44 +02:00
yannik f03e7670c9 Made couple of fields translatable in helpdesk stage and tag. 2019-05-06 13:20:00 +02:00
Bhumika Trivedi 77db61b89a [IMP]: Updated review changes 2018-08-06 18:17:29 +05:30
Bhumika Trivedi 0560884373 [ADD]: Added modules Helpdesk, Helpdesk Project Ext., Helpdesk Forum and Website Helpdesk 2018-08-06 17:11:42 +05:30