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1,980 Commits 4 Branches 47 Tags
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Commit Graph
33 Commits
Author SHA1 Message Date
Heena-Kharsani 0a805706b3 [2.0][FIX]: Fixed email template design and content 2023-02-15 16:10:39 +05:30
himanee 456067f559 [MOD]Helpdesk ticket create issue. 2023-02-08 18:25:27 +05:30
Parthiv Patel 0c8a157459 [FIX] colors 2022-01-18 16:14:14 +00:00
himanee 1189f24d36 [MODIFIED]changes in tree view 2021-11-08 14:01:49 +05:30
Parthiv Patel 133f97c9c1 Merge branch '2.0-himanee-helpdesk-issue' into 'master' 
[FIX]Search issue in ticket view.

See merge request flectra-hq/flectra!476
 2021-10-27 13:12:14 +00:00
himanee 350aac7ea2 [FIX]Search issue in ticket view. 2021-10-27 18:32:17 +05:30
himanee d32469294a [MODIFIED]2.0 solve the email issue in helpdesk. 2021-07-26 12:34:39 +05:30
Himanee Dwivedi 19f29a0920 [MODIFIED]solved the issue of mail acknowledgment. 2021-06-30 16:16:14 +00:00
Jayank Aghara 7e2f5a1ab7 2.0 jayank helpdesk test case 2021-04-27 06:46:14 +00:00
himanee 74c70e3b35 [MODIFY]mail configuration 2021-04-08 19:18:56 +05:30
Parthiv Patel 0f352bf03b [FIX] issue with text 2021-03-29 12:21:14 +00:00
Himanee Dwivedi a6b9f5910d [MODIFIED]sequence change 2021-03-16 11:22:29 +00:00
himanee 9414b317db [ADD]added changes into helpdesk modules and remove to comment code in master branch 2021-03-12 16:31:50 +05:30
himanee 99ec421755 [ADD]added changes into helpdesk modules in master branch 2021-03-12 15:19:59 +05:30
himanee a5e3579c38 [ADD]added new modules into master branch 2021-03-12 11:39:56 +05:30
Gaurav Patel a965c5f1e8 [IMP] Just a 2.0 Release in 2020..The numbers are matching and making more sense now. 2020-12-25 19:59:15 +05:30
Parthiv Patel b4ccb0ed75 : Mega Upstream Patch before we 2020-05-27 04:58:06 +00:00
Thomas Winteler 729f577839 [FIX] requirements, helpdesk stage access 2019-12-03 09:05:49 +00:00
Eduard b3c49396b3 Update ru.po 
Update ru.po
 2019-09-04 07:25:00 +00:00
Renzo Meister 5d3e15ac30 [FIX] fully detach related partner from user 
but set corresponding partner / user on onchange

Signed-off-by: Renzo Meister <rm@jamotion.ch>
 2019-08-20 12:03:20 +02:00
Renzo Meister 7bd76f6ba6 [IMP] helpdesk_basic improvements 
Set current user as default "created by"
Allow manual change of partner
Set "team" as default based on "issue type" and current user
Do not set "end date" on create but set it when issue reaches a
stage of type done
 2019-07-24 07:21:38 +00:00
yannik 57bb908818 [FIX] Changed field name sequence to ticket_seq. 2019-05-28 18:26:44 +02:00
yannik 10bc393620 Updated helpdesk pot and german po. 2019-05-06 13:21:32 +02:00
yannik f03e7670c9 Made couple of fields translatable in helpdesk stage and tag. 2019-05-06 13:20:00 +02:00
Lieblinger 9bef62e420 Added German translation 2019-05-03 13:13:48 +00:00
Parthiv Patel 4f98d9fda8 Merge branch 'master-upstream-patch-yusuf' into 'master-parthiv-upstream' 
[FIX] Test cases for Mail and HR

See merge request flectra-hq/flectra!201
 2019-03-26 14:07:58 +00:00
Bhumika Trivedi f6514f9c12 [FIX]: Updated kanban view of helpdesk to remove quick creation of groups 2018-11-14 11:05:59 +05:30
Riddhi Kansara 5c15e49be7 [FIX]Issue 107 :Wrong domain in documentation and website url's 2018-10-15 15:29:04 +05:30
Bhumika Trivedi 1e3b803384 [IMP]: Updated record rule 2018-08-09 11:43:58 +05:30
Bhumika Trivedi 9a9666c157 [FIX]: Fix issue for portal helpdesk issue access 2018-08-09 11:04:29 +05:30
Bhumika Trivedi edd83d63fc [FIX]: Fix issue for user name updation on change of partner in ticket 2018-08-08 11:05:51 +05:30
Bhumika Trivedi 77db61b89a [IMP]: Updated review changes 2018-08-06 18:17:29 +05:30
Bhumika Trivedi 0560884373 [ADD]: Added modules Helpdesk, Helpdesk Project Ext., Helpdesk Forum and Website Helpdesk 2018-08-06 17:11:42 +05:30