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Update troubleshooting.md

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Robert Chacón
2023-09-21 14:08:57 -06:00
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@@ -22,3 +22,15 @@ This tends to show up when the MQ qdisc cannot be added correctly to the NIC int
The scheduler (scheduler.py) runs the InfluxDB integration within a try/except statement. If it fails to update InfluxDB, it will report "Failed to update bandwidth graphs".
To find the exact cause of the failure, please run ```python3 graphInfluxDB.py``` which will provde more specific errors.
### All customer IPs are listed under Unknown IPs, rather than Shaped Devices in GUI
```
cd /opt/libreqos/src
sudo systemctl stop lqos_scheduler
sudo python3 LibreQoS.py
```
The console output from running LibreQoS.py directly provides more specific errors regarding issues with ShapedDevices.csv and network.json
Once you have identified the error and fixed ShapedDevices.csv and/or Network.json, please then run
```sudo systemctl start lqos_scheduler```