* Alerting docs: updates to alert rules docs for 9.4 * Adds updates to oncall contact point and pause alerts * Adds view read-only query update 9.4
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Declare an incident from a firing alert |
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Declare an incident from a firing alert | 430 |
Declare incidents from firing alerts
Declare an incident from a firing alert to streamline your alert to incident workflow.
Before you begin
- Ensure you have Grafana Incident installed
- You must have a firing alert
Procedure
To declare an incident from a firing alert, complete the following steps.
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Navigate to Alerts & Incidents -> Alerting -> Alert rules.
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From the Alert rules list view, click the firing alert that you want to declare an incident for.
Note:
You can also access Declare Incident from the alert details page.
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Click Declare Incident. The Declare Incident pop-up opens in the Grafana Incident application.
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In the Declare Incident pop-up, enter what's going on.
Note: This field is pre-filled with the name of the alert rule, but you can edit it as required.
The alert rule is also linked to the incident.
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Select a severity.
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Add labels, as required.
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Click More options to include a channel prefix and status.
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Click Declare Incident.
Next steps
View and track the incident in the Grafana Incident application.
For more information, refer to Grafana Incident documentation.