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grafana/docs/sources/alerting/fundamentals/contact-points/index.md
brendamuir d19803a0f0
Alerting docs: updates to alert rules docs for 9.4 (#62744) 
* Alerting docs: updates to alert rules docs for 9.4

* Adds updates to oncall contact point and pause alerts

* Adds view read-only query update 9.4
2023-02-02 16:31:03 +00:00

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/docs/grafana/latest/alerting/contact-points/
/docs/grafana/latest/alerting/unified-alerting/contact-points/
/docs/grafana/latest/alerting/fundamentals/contact-points/contact-point-types/
Create or edit contact point
grafana
alerting
guide
contact point
notification channel
create
Contact points 410

Contact points

Use contact points to define how your contacts are notified when an alert rule fires. A contact point can have one or more contact point types, for example, email, slack, webhook, and so on. When an alert rule fires, a notification is sent to all contact point types listed for a contact point. Contact points can be configured for the Grafana Alertmanager as well as external alertmanagers.

You can also use notification templating to customize notification messages for contact point types.

Note:

If you've created an OnCall contact point in the Grafana OnCall application, you can view it in the Alerting application.

Supported contact point types

The following table lists the contact point types supported by Grafana.

Name Type Grafana Alertmanager Other Alertmanagers
DingDing dingding Supported N/A
Discord discord Supported N/A
Email email Supported Supported
Google Hangouts googlechat Supported N/A
Kafka kafka Supported N/A
Line line Supported N/A
Microsoft Teams teams Supported N/A
Opsgenie opsgenie Supported Supported
Pagerduty pagerduty Supported Supported
Prometheus Alertmanager prometheus-alertmanager Supported N/A
Pushover pushover Supported Supported
Sensu Go sensugo Supported N/A
Slack slack Supported Supported
Telegram telegram Supported N/A
Threema threema Supported N/A
VictorOps victorops Supported Supported
Webhook webhook Supported Supported (different format)
Cisco Webex Teams webex Supported Supported
WeCom wecom Supported N/A
Zenduty webhook Supported N/A

Useful links

Manage contact points

Create and edit notification templates