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2015-10-27 11:02:52 -07:00
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doc/install/Troubleshooting.md
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The following is a list of common error messages and solutions:
###### `We cannot reach the Mattermost service. The service may be down or misconfigured. Please contact an administrator to make sure the WebSocket port is configured properly`
###### `Please check connection, Mattermost unreachable. If issue persists, ask administrator to check WebSocket port.`
- Message appears in blue bar on team site. Check that [your websocket port is properly configured](https://github.com/mattermost/platform/blob/master/doc/install/Production-Ubuntu.md#set-up-nginx-server).