mattermost/doc/help/Notifications.md

Notifications

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Notifications in Mattermost alert you to unread mentions and messages.

Types of Notifications

Email Notifications

These are emails sent to your primary email address for any mentions you receive while offline or inactive.

• Users are offline when they do not have Mattermost open.
• Users are inactive when they have Mattermost open but haven’t performed an action for a set amount of time.
• You can change the email to which these notifications are sent in Account Settings > General > Email.
• You can turn email notifications on or off in Account Settings > Notifications > Email Notifications.

Desktop Notifications

These are browser notifications that are by default sent for all activity.

• You can adjust this setting in Account Settings > Notifications > Send Desktop Notifications.
• Channel specific notifications are automatically set to the global default but can be modified in Channel Settings > Notification Preferences > Send Desktop Notifications.
• Desktop notifications are available on Firefox, Safari, and Chrome.

Sound Notifications

These accompany each desktop notification by default.

• You can change this setting in Account Settings > Notifications > Desktop Notification Sounds.

Browser Tab Notifications

These appear in the Mattermost tab and inform you of any unread messages and alert you to the number of mentions you have.

• Unread messages are denoted by an asterisk (*) next to the Mattermost icon.
• Mentions and replies are denoted by a red Mattermost icon.
• The total number of unread mentions and replies are shown in brackets next to the Mattermost icon. For example, if you have 3 unread mentions, you’ll see a (3) in the browser tab.