2019-07-25 05:40:35 -05:00
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# Intro
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2020-12-10 02:08:13 -06:00
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The SDA displays a network error page when there are network failures.
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2019-07-25 05:40:35 -05:00
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# Platforms Supported
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2020-12-10 02:08:13 -06:00
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macOS, Windows 10
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2019-07-25 05:40:35 -05:00
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# Purpose
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2020-12-10 02:08:13 -06:00
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To create awareness for users to try and reload Symphony and also to understand the network error in case they need to engage the support team.
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2019-07-25 05:40:35 -05:00
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# Details
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2020-12-10 02:08:13 -06:00
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This error info page will be displayed in the SDA and can be any of the following reasons
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2019-07-25 05:40:35 -05:00
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2020-12-10 02:08:13 -06:00
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- Network offline
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- Proxy connection failed,
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- Endpoint not access able
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- Etc..
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2019-07-25 05:40:35 -05:00
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The list of all the error codes can be found [here](https://cs.chromium.org/chromium/src/net/base/net_error_list.h)
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2020-12-10 02:08:13 -06:00
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We also show a **Retry** button which upon a user clicking, Symphony is reloaded with two scenarios handled:
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- If a user has already logged in, Symphony is reloaded and a user doesn't need to login
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- If a user hasn't logged in yet or is on the verge of it, Symphony is reloaded and user is taken back to the login page
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2019-07-25 05:40:35 -05:00
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# Example
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N/A
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